1. Introduction

This Cookie Policy explains how CampusBook uses cookies and similar technologies when you visit or use our websites, portals and related online services.

CampusBook is operated by QuestLyft Ltd. This Cookie Policy should be read together with our Privacy Policy, which explains more broadly how personal information is collected, used, protected and retained.

2. What are cookies?

Cookies are small data files that a website or web application stores on your browser or device. They allow the service to remember certain information about your visit or session.

Cookies can be used for functions such as keeping you signed in, maintaining a secure session, remembering preferences or helping us understand how visitors navigate a website.

Similar technologies may include local storage, session storage, pixels, tags or other browser-based mechanisms that perform comparable functions.

3. Why CampusBook uses cookies

CampusBook may use cookies and similar technologies to:

• keep users securely signed in;
• maintain authenticated sessions;
• protect the platform against misuse and unauthorised access;
• remember language, display or other user preferences;
• support forms and multi-step workflows;
• understand how users interact with public CampusBook pages;
• identify technical problems and improve reliability; and
• support integrations with approved third-party services.

4. Types of cookies we use

The cookies used by CampusBook can generally be grouped into the categories below. The specific cookies present may depend on the CampusBook service, institution, page or feature you are using.

5. Essential cookies

Essential cookies are required for CampusBook to operate securely and correctly. Without them, some services may not function.

They may be used to:

• authenticate users and maintain login sessions;
• protect forms against security threats;
• maintain application state while you move between pages;
• route requests correctly through the platform;
• remember security-related settings; and
• support fraud-prevention and account-protection measures.

6. Functional cookies

Functional cookies help CampusBook remember choices you make so that you do not have to repeat them every time you return.

Depending on the services enabled, these cookies may remember preferences such as interface choices, previously selected options or other convenience settings.

If functional cookies are disabled, the platform should still provide its core services, but some preferences may need to be selected again.

7. Analytics and performance cookies

CampusBook may use analytics technologies to understand how public pages and platform features are being used. This can help us identify popular pages, navigation difficulties, technical problems and opportunities to improve the user experience.

Where analytics tools are used, we aim to configure them in a way that collects only information reasonably required for measurement and improvement.

Analytics cookies are not required for the basic operation of CampusBook and may be subject to user choice where the relevant functionality is implemented.

8. Third-party cookies and services

Some CampusBook features may rely on approved third-party providers, such as payment services, communication tools, embedded content or technical services. Those providers may set or access cookies where necessary to deliver their service.

Third-party cookies are controlled by the relevant provider and may be governed by that provider's own privacy and cookie practices.

CampusBook does not permit third-party cookies merely for unrelated advertising purposes unless such use is expressly introduced, appropriately disclosed and managed in accordance with applicable requirements.

9. Session and persistent cookies

9.1 Session cookies

Session cookies normally remain active only while your browser session is open. They are commonly used for functions such as authentication, navigation and temporary application state.

9.2 Persistent cookies

Persistent cookies remain on your device for a defined period or until they are deleted. They may be used to remember preferences, recognise returning browsers or support other functions that need to continue between visits.

The retention period for a cookie depends on its purpose and technical configuration.

10. Your cookie choices

You can manage cookies through your browser settings. Most modern browsers allow you to view, block or delete cookies and to control whether websites may store cookies on your device.

Blocking all cookies may affect your ability to sign in, submit forms or use other important CampusBook functionality.

Where CampusBook provides an on-site cookie preference tool, you may also use that tool to manage optional cookie categories without disabling essential cookies.

11. Cookies and personal information

Some cookie or device information may constitute personal information when it can identify, relate to or be associated with an individual or device.

Where cookie information is personal information, CampusBook handles it in accordance with applicable data-protection requirements and our Privacy Policy.

This includes applying appropriate safeguards, limiting collection to legitimate purposes and retaining information only for as long as reasonably necessary.

12. Changes to this Cookie Policy

We may update this Cookie Policy when CampusBook introduces new technologies, changes service providers, modifies platform functionality or updates its privacy practices.

The latest version will be published on this page with the date of the most recent update.

13. Contact us

If you have questions about how CampusBook uses cookies or similar technologies, please contact CampusBook Support.